Privacy Policy

Stagerify ("we", "our", or "us") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI virtual staging service ("Service").

By accessing or using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

1.1 Account Information

• Name, email address, and login credentials when you create an account.
• Subscription and billing details when you purchase a plan.

1.2 Usage Information

• Log data such as IP address, browser type, operating system, and activity on the Service.
• Device identifiers and session information for security and performance monitoring.

1.3 Content You Provide

• Images or content uploaded for processing.
• Information you provide through customer support requests or communications.

2. How We Use Your Information

We use the information we collect for purposes including:

• To provide, operate, and improve the Service;
• To process payments and manage subscriptions;
• To communicate with you regarding your account, updates, and support inquiries;
• To monitor usage, detect fraud, and ensure security of the Service;
• To comply with legal obligations and enforce our Terms of Service.

3. Handling of Uploaded Images

• We do not permanently store images you upload or AI-generated outputs.
• Images are processed temporarily for the purpose of generating staged outputs, after which they are not retained on our servers.
• We do not use your images for training our AI models or for marketing purposes.

4. Disclosure of Information

We may disclose personal information only in the following circumstances:

• To trusted third-party service providers (e.g., cloud hosting, payment processors) who assist in operating the Service;
• As required by law, regulation, or legal process;
• To protect the rights, property, or safety of Stagerify, our users, or the public.

We do not sell, rent, or trade your personal information.

5. Data Security

We implement reasonable physical, electronic, and managerial measures to safeguard personal information against loss, misuse, or unauthorised access.

While we take precautions, no method of transmission or storage is 100% secure. You use the Service at your own risk.

6. International Data Transfers

If you access the Service from outside Australia, please note that your information may be transferred to and processed in other jurisdictions where our third-party providers operate. We take steps to ensure that any transfers comply with applicable privacy laws.

7. Access, Correction, and Deletion

• You may request access to the personal information we hold about you.
• You may request corrections if your information is inaccurate or incomplete.
• You may request deletion of your account and associated information, subject to legal or contractual obligations that require retention.

Requests can be made by contacting us at hello@stagerify.com

8. Retention of Information

• Account and billing information is retained as long as necessary to provide the Service and comply with legal obligations.
• Uploaded and generated images are not retained beyond temporary processing.

9. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via the Service or email. Continued use of the Service after changes constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@stagerify.com